Paid Services Terms and Conditions

Introduction

By accessing the services offered by SafetyRatios through our website, safetyratios.com, including subscription services and one-off document purchases, you agree to these Paid Services Terms and Conditions. Please read these terms carefully. SafetyRatios reserves the right to update these terms without notice, and your continued use signifies acceptance of any changes.

Subscription Services

SafetyRatios offers subscription-based services accessible upon payment through Stripe. Your subscription is subject to the following conditions:

• A fixed trial period is available for new users, starting from the date of sign-up. After the trial, access is restricted unless a paid plan is subscribed to.
• Your subscription will automatically renew unless cancelled through the Stripe portal before the renewal date.
• All subscription payments are managed through Stripe, and you agree to Stripe's terms.
• You may cancel your subscription at any time through Stripe, with continued access until the end of the current billing cycle. No refunds for partial billing cycles.

One-Off Payments for Document Downloads

SafetyRatios provides one-off purchases for document downloads. These are separate from subscription services, subject to the following:

• Payments are processed securely through Stripe at the time of purchase.
• No refunds will be provided once the document is made available to you.
• Please ensure the document meets your requirements before purchasing.

Payment and Billing

All payments, including subscription fees and one-off purchases, are managed through Stripe. By making any payment, you agree to Stripe’s terms and conditions. SafetyRatios does not store your payment details.

Renewal and Cancellation Policy

For subscription services:

• Subscriptions automatically renew at the end of each billing cycle unless cancelled.
• You can manage your subscription, including cancellations, through Stripe's user portal.
• No refunds are provided for partial billing cycles.

For one-off purchases:

• All one-off payments are final, and no refunds are provided once the document is accessible.

Managing Subscription and Purchases through Stripe

All aspects of managing your subscription or making one-off purchases are handled through your Stripe user portal. It is your responsibility to ensure your Stripe account details are accurate and up-to-date.

Changes to Terms

SafetyRatios reserves the right to modify these Paid Services Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Continued use of our services or purchases signifies your acceptance of the updated terms.

Data Privacy

SafetyRatios is committed to protecting your privacy in compliance with data protection laws. This applies to both subscription services and one-off purchases. Please refer to our Privacy Policy for detailed information.

Limitations of Liability

To the maximum extent permitted by law, SafetyRatios shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or purchases. Our total liability is limited to the resupply of the specific content purchased or accessed in a format deemed appropriate by us.

Access to Shared Data

If you grant our team access to your data, you confirm that you have the authority to do so and accept responsibility for the security of the data. SafetyRatios is not responsible for any data loss or security breaches.

Additional Fees

Additional fees may apply for extra work requested by users, which will be communicated and agreed upon separately.

Best Effort with No Guarantee of Expertise

For any additional work carried out by our team beyond the standard services, SafetyRatios commits to using best efforts but does not guarantee specific outcomes or a particular level of expertise.

Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration conducted by the Australian Centre for International Commercial Arbitration (ACICA), in Sydney, New South Wales, Australia.

Contact Information for Support

For any questions or assistance regarding your subscription, purchases, or other services, please contact our support team. Our contact email address is available on our website’s contact page.